By agreeing to leave your Pet at PetFelix Boarding and Day-care, you agree to the following terms and conditions.

• I represent that my dog is in good health, is current on all required vaccinations (DHLPP, Rabies, Bordatella , Corona etc. ), is free of fleas, ticks, and lice, and has not been ill with any known contagious viruses in the last 30 days. I understand that PetFelix reserves the right to refuse admission for any dog in case of any infestation / presence of parasites is observed or if the dog looks to be medically unwell.
• I understand that if the external parasites have to be treated / removed, the subsequent expenses for the - treatment/ application of any medication or grooming - done at PetFelix Doggy boarding and Day care will be borne by me.
• I understand that any beddings , toys supplied by me may get damaged or destroyed during the stay. I shall not hold PetFelix Doggy boarding and Day care responsible for any such damage.
• I represent that my dog is sociable and has not harmed or shown threatening behaviours towards any person or any other dog. I understand that PetFelix Doggy boarding and Day care reserves the right to refuse admission to dogs which show such behaviour.
• I understand that PetFelix Doggy boarding and Day care’ reserves the right to remove a dog from its daycare or boarding facilities at any time in case the dog is unfit to stay in the premises owing to issues of fitment , medical issues , temperament issues , behaviour issues - after intimation to me or my emergency contact. In case myself or the emergency contact is unreachable , I will be charged for the additional period of stay and also be liable to pay a 18% interest per month of the due value.
• I agree to pay 50% of the fees in advance and 50% at the time of checkout
• I agree not to dispute the boarding fees chargeable and to pay the same at the time it is due without any contestation
• I understand that my pet will be released from the facility after clearing of all dues from my end
• I agree to pick up my dog prior to closing time. Should I fail to do so I understand I will be charged late fees in the amount of 200 Rs. for every hour.
• I understand that PetFelix Doggy boarding and Day care reserves the right to refuse check outs after the designated hours
• I understand that should I fail to complete payment within 7 days of the notified due date or do not pick up the dog for any reason within the 7 days of the notified date , PetFelix Doggy boarding and Day care will proceed with considering the pet as an abandoned pet in which case , PetFelix boarding and Daycare has the right to take the dog to a third party adoption partner, animal shelter, or attempt to find a new owner for your dog.
• If you fail to pick-up your dog for any reason, you release PetFelix Doggy boarding and Day care, its staff, owners, representatives, and agents from further liability and responsibility for your dog. With my signature below I certify that I have read and understand the agreement and waiver
• I understand that if the dog requires urgent/critical/ immediate medical care and you are not able to reach me , I allow PetFelix Doggy boarding and Day care’ staff to contact my veterinarian or any other accessible vet clinic as deemed necessary and if required take the dog to a veterinarian or animal hospital. The expenses for this consultation and the treatment there of shall be paid by me.
• In the event that me , my emergency contact, or any other person i have authorized in writing does not pick up my dog on the agreed upon departure date, i hereby authorize PetFelix Doggy boarding and Day care to continue to provide boarding and any additional services at my expense.
• I agree that my dog may be recorded on camera and its images may be used for PetFelix Doggy boarding and Day care’ promotional material.
• I understand that although all dogs are fully supervised, that incidents of injuries may occur from playing alone / with other dogs which include but not limited to bites, scrapes, scratches, and sprains.
• I understand that while the team of PetFelix Doggy boarding and Day care will do their very best to ensure that my dog stays safe and comfortable , there are changes, as with any facility housing animals , of an incident taking place. In the remote eventuality of such an incident happening , I release , indemnify and agree to hold PetFelix Doggy boarding and Day care harmless from any and all forms damages , claims , loss , liabilities , costs or expenses , cause of actions or suits , whatsoever in law and equity, ( Including without limitation, advocates fees and related legal costs) arising out of or related to services provided by PetFelix Doggy boarding and Day care. I release PetFelix Doggy boarding and Day care, its staff, owners, representatives, and agents from any and all liability which I or my dog may suffer including but not limited to injury, sickness, damage or death while the dog is at the Petfelix premises.